We are hiring a Program Consultant

Position: Full-time

Location: Beijing

Salary: Fixed + Commission

 

Daily tasks

You will work together with and report to the Program Director/General Manager on the following daily tasks, including but not limited to:

 

Sales (pre-arrival) (50%):

  • Deal with initial inquiries at our central e-mail address, contact form
  • Handle the entire sales process from first contact through final enrolment with applicants from all over the world, by email and phone, including:
  • Informing and guiding applicants in their search for the right program
  • Interviewing new Internship Program applicants for the Internship Program
  • Matching the Internship Program applicants with available internship offers by contacting the companies
  • Helping applicants of the Intensive Chinese program to define the specific characteristics of their program
  • Advising enrolled students on the logistical aspects of their stay before their arrival (advice on their visas, provide the necessary documents, get arrival details, questions about life in China, etc.)
  • Communicating with other 3rd parties involved in the enrolment process (agencies, partner schools, referrers, etc…)
  • Assist the Sales Director by providing information and feedback regarding the sales process with the aim to continuously improve the process

 

Customer Service and Quality Control (post-arrival) (10%):

  • Help to prepare for students’ arrival
  • Take the student to his/her internship company on the first day of internship
  • Follow up on the internship quality and help to ensure our students are happy with the services they are receiving (Quality control)

 

Corporate Relations (10%):

  • Contact new companies and/or answer companies’ enquiries
  • Company meetings to establish new partnerships for the internship program
  • Help the General Manager in defining the internship offers from new partner companies
  • Joining network events

 

Logistics (30%)

  • Portfolio management
  • Scheduling new arrivals
  • Apartment inspections and quality control

 

Requirements:

  • Minimum Bachelor Degree
  • Strong interest in Sales, with background or interest in HR/Training/Education/Communication/Travel industry or other related areas
  • Fluent spoken and written English, all extra languages are a plus with preference for German, French or Spanish
  • Basic knowledge about the Chinese language is a must, minimum of 1 year China-based experience
  • Eye for detail and precision
  • Excellent communication and interpersonal skills
  • Organized, customer-orientated, team player

 

Company description:

Hutong School was founded in 2005 to answer to the growing demand of students, graduates and young professionals from all over the world eager to discover China. As an officially accredited language school, Hutong School creates new opportunities in China through its Internship Program and Intensive Chinese Programs, as well as Entry Level Job Placement service.  Hutong School is the leading company in its sector, offering all-inclusive programs in Beijing, Shanghai, Chengdu and Hangzhou, as well as introductory Chinese courses in many western capital cities.

 

Submit your application before January 31st 2017 by sending an email to [email protected] with your CV and cover letter.

We look forward to hearing from you.